NOC Specialist 2 (IP-1)
We are seeking a NOC Specialist 2 (IP-1) for a very important client
-Provide technical support for IP services for a private network. Support requires physical layer data link network layer knowledge.
-Monitor, analyze and troubleshoot network problems within an operations center utilizing network management and monitoring tools.
-Monitor the alarm conditions on the network to proactively identify and minimize disruption and impact to the network.
-Employ test methods to analyze channelized/unchannelized T1 and T3 utilizing DACs equipment
-Utilize test methods to analyze/troubleshoot Ethernet; IP; Frame Relay; ATM; WAN; LAN
-Work with Local Exchange Carriers ILECs IXCs to resolve WAN problems
-Work with onsite technicians remotely to resolve local issues
-Expertise in remote maintenance and repair of the following network equipment is preferred: Cisco, Sycamore, and APC.
-Resolve problems using internal and external groups as needed to correct trouble on the network and interact with the customer.
-This position is part of a 24x7 network control environment. Shift and workday flexibility is required.
The ideal candidate will possess the following skills:
-Bachelor’s degree in Telecommunications Engineering, Networking, Information Technology or related field.
-Domain knowledge of data protocols including TCP/IP, Frame Relay, and ATM
-Understanding of router protocols such as OSPF, BGP, and RIP.
-Thorough understanding of signaling protocols, TDM framing/timing, IP based networks and SONET infrastructure.
-Cisco networking equipment knowledge; CCNA preferred.